Q: The mouse and/or keyboard doesn't work.
A: The mouse and/or keyboard must be connected to the system when the PC is turned on.

Q: What CCD cameras does Suntech Security use in their products?
A: We use mainly Sony A grade cameras with all our camera security systems.

Q: What is the resolution and lux for the general-purpose cameras?
A: The B/W series gets 420 lines and 0.04 lux. The colour series gets 420 lines and 1.0 lux.

Q: Are the Suntech Security products compatible with products made by other manufacturers?
A: Yes, almost every product in the industry will work with Suntech Security products.